B and Q Leicester – Address, Hours, Phone & Directions
B&Q Leicester serves as a major home improvement hub in the East Midlands, operating from Devonshire Road since 1993. The store provides extensive gardening, kitchen and bathroom departments alongside rapid Click & Collect services for both DIY enthusiasts and professional tradespeople.
Located adjacent to Abbey Park, the branch offers free customer parking and accessibility features including step-free access and hearing loops. Post Office Near Me Open Now provides additional local service information for customers combining errands.
The store maintains a 3.7-star rating from 13 verified reviews, with staff offering customer support in eight languages reflecting Leicester’s diverse population. Opening hours extend from 7:00 AM to 8:00 PM weekdays, with reduced Sunday trading.
Essential Facts and Store Overview
Address & Location
35 Devonshire Road
Leicester, LE4 0BG
United Kingdom
Opening Hours
Monday–Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM
Contact Details
Phone: 0116 253 3100
Store Page: diy.com/store/1012
Key Services
Free Click & Collect
Free Parking
TradePoint Counter
Key Insights
- Established in May 1993, serving the community for over three decades
- Average customer rating of 3.7 out of 5 based on 13 verified reviews
- Multi-lingual staff support available in Gujarati, Punjabi, Urdu, Hindi, German, Polish, Lebanese and Croatian
- Free Click & Collect service available within 15-60 minutes of ordering
- On-site recycling station for responsible waste disposal
- Dog-friendly policy allowing pets inside the store
- Located beside Abbey Park with connections to A563 outer ring road
Store Facts at a Glance
| Fact | Details |
|---|---|
| Full Address | 35 Devonshire Road, Leicester, LE4 0BG, UK |
| Telephone | 0116 253 3100 |
| Opening Hours (Mon–Sat) | 07:00 – 20:00 |
| Sunday Hours | 10:00 – 16:00 |
| Customer Rating | 3.7 / 5 (13 reviews) |
| Opening Year | May 1993 |
| Parking | Free on-site parking |
| Accessibility | Step-free access, hearing loop, defibrillators |
| Pet Policy | Dog-friendly |
| Trade Services | TradePoint counter, Hertz van hire |
How to Reach B&Q Leicester
Exact Location and Postcode
The store sits at 35 Devonshire Road, Leicester, LE4 0BG, positioned off the northbound A6/St Margaret’s Way. The location provides direct access from the A563 outer ring road and B3527/Abbey Park Lane for city centre arrivals. Google Maps integration is available via the official store page for precise navigation.
Driving Routes and Parking Facilities
Motorists can access the store from the northbound A6/St Margaret’s Way, with connections to the A563 outer ring road. The site provides free on-site parking for all customers. The car park features step-free access to the main entrance, accommodating wheelchair users and families with pushchairs.
Unlike city centre DIY stores, this branch offers unrestricted free parking directly outside the entrance, eliminating the need to transport heavy materials across public car parks or pay-and-display zones.
Public Transport Connections
By bus: The No. 54 service runs every 15 minutes from Orchard Street (Stand BF) near Haymarket station to Blackbird Road. The No. 26 bus operates hourly on the opposite side of the road. By train: Arrive at Leicester city centre station, then take a 15-minute walk to Haymarket to connect with the No. 54 bus service.
Available Services and Facilities
Click & Collect and Delivery Options
B&Q offers free Click & Collect services at this location, with orders ready in as little as 15-60 minutes depending on stock availability. TradePoint Click & Collect serves professional account holders. Online orders qualify for free home delivery on purchases over £75. Customers missing items from collections should visit the customer service desk immediately.
In-Store Services and Accessibility
The branch features kitchen and bathroom showroom displays, paint mixing stations, Rug Doctor hire, installation services, and sheet timber/worktop cutting. Additional amenities include Flogas bottle refills, key cutting, and Hertz van hire for transporting large purchases. Customer toilets and a burger van operate on-site.
Staff members communicate in eight languages including Gujarati, Punjabi, Urdu, Hindi, German, Polish, Lebanese and Croatian, ensuring comprehensive support for Leicester’s diverse population. The store maintains a hearing/audio induction loop and step-free access throughout.
Product Range and Customer Experience
Department Availability
The store stocks comprehensive hardware ranges, furniture, light fixtures, landscaping materials, flooring solutions, and complete kitchen and bathroom fittings. Specific kitchen ranges available include Innovo slab, Stevia High Gloss, Garcinia Matt Stone and Artemisia matt finishes. General inventory covers tools, garden supplies and building materials for domestic and trade projects.
Customer Feedback
Verified reviews indicate a 3.7-star average rating from 13 customers. Recent feedback highlights specific staff members for exceptional service, though overall satisfaction varies by department and visit timing.
Shoppers using Click & Collect should verify order completeness immediately at the customer service desk. The store advises checking stock availability online before travelling, particularly for specialty timber or kitchen components.
Store History and Timeline
- May 1993: B&Q Leicester opens as the city’s primary home improvement and gardening retailer, located next to Abbey Park
- 1993–2020: Continues operating from the Devonshire Road location, establishing itself as a key destination for local DIY supplies and building materials
- Present: Maintains position as an accessible retail location from Leicester city centre and major road networks, with no confirmed recent renovations or relocations
Verified Information and Potential Changes
| Established Facts | Uncertain or Variable Information |
|---|---|
| Address: 35 Devonshire Road, LE4 0BG | Holiday opening hours may differ from standard schedule |
| Phone: 0116 253 3100 | Current specific seasonal promotions not detailed |
| Standard hours: Mon–Sat 7AM–8PM, Sun 10AM–4PM | Recent renovation dates unspecified |
| Free parking and step-free access confirmed | Upcoming events or seasonal sales not announced |
| Click & Collect available 15–60 minutes | Exact delivery timeframes subject to stock levels |
Why B&Q Leicester Serves Local Needs
The Devonshire Road location addresses a specific gap in Leicester’s retail landscape, combining the accessibility of free parking with comprehensive trade services. Situated near Abbey Park, the store benefits from road connections avoiding congested city centre routes, making bulk purchases practical for vehicle owners. O2 Customer Service Opening Times offers additional local service planning information for customers coordinating multiple errands.
The branch supports Leicester’s diverse linguistic community through multi-lingual staff, while the external recycling station reflects growing consumer demand for sustainable renovation waste disposal. TradePoint services and Hertz van hire specifically target professional builders and serious DIY practitioners requiring commercial-grade supplies and transport solutions.
Customer Perspectives and Official Sources
Recent verified purchasing experiences provide insight into service quality at this location.
“Big thanks to manager Paul for his excellent help… Outstanding customer service – I’ll definitely be back!”
— Anna Zonenberg, September 2024, via B&Q official reviews
“Staff very helpful and friendly I am well impressed thank you for your help today”
— Janet Pawley, September 2024, via B&Q official reviews
Primary source verification derives from the official B&Q store directory and B&Q national store finder, with supplementary location data from independent mapping services.
Planning Your Visit: Key Considerations
Check stock availability online through the B&Q website before travelling, particularly for kitchen ranges and timber products requiring specific cuts. Sunday hours restrict shopping to 10:00 AM – 4:00 PM, while weekday evenings offer extended access until 8:00 PM. Bring appropriate vehicle capacity or utilise Hertz van hire for bulky landscaping or building materials, and confirm Click & Collect order completeness at the customer service desk upon arrival.
Frequently Asked Questions
What is the exact postcode and phone number for B&Q Leicester?
The store is located at 35 Devonshire Road, Leicester, LE4 0BG, United Kingdom. The telephone number is 0116 253 3100.
Does B&Q Leicester offer free parking?
Yes, the store provides free on-site parking for all customers, with step-free access to the entrance.
How quickly can I collect a Click & Collect order?
Orders are typically ready within 15 to 60 minutes, depending on stock availability and order volume.
Which bus routes serve the store?
The No. 54 bus runs every 15 minutes from Haymarket station to Blackbird Road. The No. 26 operates hourly on the opposite side of the road.
Is the store accessible for wheelchair users?
Yes, the store features step-free access, hearing induction loops and accessible parking close to the entrance.
Does B&Q Leicester have a kitchen showroom?
Yes, the store displays kitchen ranges including Innovo slab, Stevia High Gloss, Garcinia Matt Stone and Artemisia matt, with planning services available.
Can I bring my dog to the store?
Yes, B&Q Leicester operates a dog-friendly policy allowing pets inside the store.
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